Privacy Policy
Last updated: August 2025
1. Introduction
This privacy policy explains how I collect and use your personal information when you visit my website (samburgess.uk), book my services, join my membership, or subscribe to my newsletter.
I am Samantha Burgess, trading as Sam Burgess UK, and I am the data controller responsible for your personal data.
Contact me:
Email: hello@samburgess.uk
Website: samburgess.uk
If you have concerns about how I handle your data, please contact me first. You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.
2. What Information I Collect
I may collect the following types of personal information:
Contact Information:
Name, email address, phone number
Business name and website (if applicable)
Service Information:
Details you provide when booking consultations or mentoring
Responses to intake forms and questionnaires
Payment information (processed securely through Stripe)
Website Usage:
IP address, browser type, pages visited
How you found my website
Cookies and similar tracking technologies
Communications:
Emails, messages, and feedback you send me
Records of our calls and sessions (for service delivery)
I do not collect sensitive personal data such as health information, political opinions, or religious beliefs.
3. How I Use Your Information
I use your personal information to:
Provide Services:
Deliver coaching, mentoring, and consulting services
Process payments and manage bookings
Send you resources and session summaries
Marketing Communications:
Send newsletters and updates (only if you subscribe)
Share relevant business insights and offers
Notify you about new services
Business Operations:
Improve my website and services
Respond to inquiries and provide customer support
Comply with legal obligations
Legal Basis: I process your data based on:
Contractual necessity (to provide services you've purchased)
Legitimate interests (to run my business effectively)
Consent (for marketing emails, which you can withdraw anytime)
4. How I Share Your Information
I only share your information when necessary:
Service Providers:
Payment processors (Stripe) for secure transactions
Email service providers (for newsletters and communications)
Scheduling platforms (Acuity, Calendly) for booking management
Website hosting and analytics services
Legal Requirements:
If required by law or to protect my legal rights
HMRC for tax purposes (basic business records only)
Business Transfer:
If I sell or transfer my business (you would be notified)
I never sell your personal information to third parties for marketing purposes.
5. International Transfers
Some of my service providers are based outside the UK/EU. When your data is transferred internationally, I ensure appropriate safeguards are in place, such as:
Adequate protection as determined by the UK/EU authorities
Standard contractual clauses approved by regulators
Privacy Shield certification (for US-based providers)
6. How Long I Keep Your Information
I retain your information only as long as necessary:
Client Records: Up to 6 years after our last interaction (for tax and business purposes) Marketing Lists: Until you unsubscribe or request deletion Website Analytics: Typically 26 months Payment Records: As required by financial regulations
You can request deletion of your data at any time (subject to legal requirements).
7. Your Rights
You have the right to:
Access - Request a copy of your personal data Correct - Update inaccurate information Delete - Request removal of your data Restrict - Limit how I use your data Object - Opt out of certain processing Portability - Receive your data in a transferable format Withdraw Consent - For marketing emails or other consent-based processing
To exercise these rights, email me at hello@samburgess.uk. I'll respond within one month and won't charge a fee unless your request is excessive or unfounded.
8. Data Security
I protect your information using appropriate technical and organisational measures:
Secure servers and encrypted data transmission
Regular security updates and monitoring
Limited access to authorised personnel only
Secure payment processing through certified providers
While I take security seriously, no system is 100% secure. I'll notify you of any significant data breaches as required by law.
9. Cookies and Website Analytics
My website uses cookies to:
Remember your preferences
Analyze website traffic and performance
Provide personalized content
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
For detailed information, see my separate Cookie Policy.
10. Third-Party Links
My website may link to other sites not controlled by me. This privacy policy doesn't apply to those sites. Please review their privacy policies when you visit them.
11. Marketing Communications
Newsletter Subscriptions:
You can subscribe to receive business insights and updates
I'll only send relevant, valuable content
You can unsubscribe anytime using the link in emails
Client Communications:
If you're a current or former client, I may occasionally send relevant updates
You can opt out of these communications anytime
No Spam: I never send unsolicited emails or share your email with others for marketing.
12. Children's Privacy
My services are designed for adults. I don't knowingly collect information from anyone under 16. If I discover I've collected a child's information, I'll delete it promptly.
13. Changes to This Policy
I may update this privacy policy occasionally. Any changes will be posted on this page with an updated date. Significant changes will be communicated directly to you.
14. Contact Me
Questions about this privacy policy or how I handle your data?
Email: hello@samburgess.uk
I'm committed to protecting your privacy and handling your data responsibly. If you have concerns, please don't hesitate to get in touch.